The instructions of the ballet house guides must be followed at all times.
For your own safety, you are not allowed to leave the group or wander around the Ballet House on your own initiative.
If children are present during the guided tours, the official chaperones are responsible for supervising them. They are responsible for ensuring that the children follow the instructions of the Ballet House guides.
If the safety instructions of our staff are disregarded, the tour may be cancelled without refund. In the event of misconduct and/or disturbances by individual persons, our theatre guide may also expel them from the premises during the tour.
Clothing / Wardrobe
Please wear sturdy, comfortable shoes (flip flops and high heels are not suitable).
Clothes/backpacks can be left at the cloakroom free of charge. No liability is assumed for clothing and valuables. Please therefore carry valuables with you.
Accidents / emergencies / evacuation
In case of accidents or injuries, please inform your ballet house manager immediately. Our staff are trained for such situations and know the locations of the first aid kits, defibrillators and fire alarms in the building.
If an internal alarm is triggered, follow the instructions of your ballet house manager and leave the building by the shortest route.
Declaration of consent
By purchasing a ticket and taking part in one of our guided tours, you confirm that you agree to the rules listed and will abide by them.